Returns & Exchanges
We want you to love your sanctuary, which is why we offer a 100-night sleep trial and free returns on all orders within the United States. If you are not completely satisfied with your purchase, we will make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Items
Choose the specific items you wish to return or exchange and select the reason for your request to generate your prepaid shipping label.
- 3.Pack and Ship
Securely pack your items in their original packaging if possible, attach the prepaid label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.